We're sorry! We're experiencing a high number of calls

Our contact centre is experiencing long wait times due to recent member communications about our insurance changes. We apologise for the inconvenience and appreciate your patience as we answer enquiries as quickly as we can.

Can't wait on the phone or call back?

I have an insurance question

Email mypartner@lucrf.com.au with your question and member details and we'll respond to your question as soon as we can.

We also have a handy FAQ page which we hope may help.

I have a question about my account or general query

Please email mypartner@lucrf.com.au with your question and contact details and we'll get back to you as soon as we can.