How to make contributions

We make it simple to manage your super contributions.

To make a super contribution, you need to:

  • make an electronic payment, and
  • provide a contribution data file.

Payments

You can make super payments using BPAY or electronic funds transfer (EFT).

EFT
Contact us on 1300 130 780 for EFT payment details including your customer reference number (CRN).

BPAY® – telephone and internet banking 

Biller Code: 484469
Please call us on 1300 130 780 for your CRN. 
Note: there is a maximum BPAY transaction of $100,000. BPAY payments can take up to four days to process.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

Your contribution data file

Your contribution data file needs to comply with SuperStream requirements. This means it has to include specific information and be provided in an approved format that meets the Australian Taxation Office (ATO) standards, e.g. SuperStream Alternative File Format (SAFF).

What to include in your data file

By law you are required to include the following information for each employee contribution:

  • First name and surname
  • Date of birth
  • Address (home/postal)
  • Phone number (home/mobile)
  • Email 
  • Tax file number (TFN), and
  • Contribution amount(s) separated into Superannuation Guarantee (SG) contributions (company), member contributions (after tax) and salary sacrifice contributions (before tax).

Processing contributions may be delayed if your data file is incomplete. We cannot accept member contributions (after tax) if you have not provided the employee’s TFN. In such a case, we will return the money to your account.

We’re here to help

If you are unsure if your data is formatted correctly, please contact us on 1300 130 780.

Contribution payment refunds 

If we have not received the requisite data file within 90 days of the contribution being paid, we are required to refund the total amount into your account. In accordance with our contribution refund policy, we will seek to obtain all requisite information from you before processing the refund.