How to make contributions

We make it simple to pay super contributions.

As a contributing employer you can make super payments using BPAY or electronic funds transfer (EFT).

Contact us on 1300 130 780 for EFT payment details such as your CRN.

BPAY® – telephone & internet banking 

Biller Code: 484469
Please call us on 1300 130 780 for your unique customer reference number (CRN). 
Note: there is a maximum BPAY transaction of $100,000. BPAY payments can take up to four days to process.

® Registered to BPAY Pty Ltd ABN 69 079 137 518

Supplying your contribution report

To ensure a smooth contributions process, update your report to reflect any changes to employee information (ie change of employment, address or contact details).

Processing contributions may be delayed if your report is incomplete. Reports must be supplied in an electronic format (CSV or Excel file). 

By law you are required to include the following pieces of information for each employee contribution.

Required employee information:

  • First name and surname
  • Date of birth
  • Address (home/postal)
  • Phone number (home/mobile)
  • Email 
  • Tax file number (TFN), and
  • Contribution amount/s separated into SGC contributions (company), member contributions (after-tax) and salary sacrifice contributions (before-tax).

Your report must also include:

  • The payment period
  • LUCRF Super member number, and
  • Unique payroll number and/or employee number.

Important information on contribution payment refunds 

If we have not received the requisite report details within 90 days of the contribution being paid, we are required to refund the total amount into your account. In accordance with our contribution refund policy, we will seek to obtain all requisite information from you before processing the refund.

We cannot accept member contributions (after-tax) if you have not provided the employee’s TFN. In such a case, we will return the money to your account.

Please contact us on 1300 130 780 if you would like to know which of your employees still need you to send us their TFNs.

When we have received and validated your file, we will email you the payment details. This will include a unique payment reference number and the total dollar amount you will need to pay by EFT.

When you have paid the total contribution amount, we will match the data and payment on your behalf.